1. XOOBAY Introduction

1.1 XOOBAY Global Limited and its affiliates ("XOOBAY", "we", "us") are dedicated to protecting your privacy and complying with applicable privacy laws. This Privacy Policy ("Policy") explains our data collection, use, disclosure, and processing practices. By using our Services or Platform, you consent to these practices. We may update this Policy and will notify you of changes by posting them on our Platform.

1.2 "Personal Data" refers to any information that can identify you, such as your name, contact details, or ID number.

1.3 Using our Services implies acceptance of our data practices and any Policy updates.

1.4 This Policy complements other agreements regarding your personal data and does not override them unless specified.

1.5 The Policy applies to both buyers and sellers on our Platform unless stated otherwise.

 

2. Data Collection

2.1 We collect personal data when you:

• Register or use our Services.
• Submit forms or agreements.
• Interact with us via calls, emails, or social media.
• Use our Platform, including cookies.
• Link your account with social media.
• Participate in transactions or feedback.
• Register for contests or submit data for any reason.

2.2 We may also obtain personal data from affiliates, third parties, business partners, and public sources.

2.3 If you provide personal data of others, you must have their consent.

 

3. Types of Personal Data Collected

3.1 We may collect:

• Basic details (name, email, date of birth, etc.).
• Payment information and contact details.
• Device information and usage data.
• Location data.
• Social media account information if linked.
• Any other data relevant to your use of our Services.

3.2 Ensure the accuracy of your data and notify us of changes. We may request additional documentation to verify information.

3.3 You can opt out of data collection by contacting our Data Protection Officer. However, this may affect your use of our Services.

 

4. Other Data

4.1 Your device may send data about you (e.g., IP address, device type). This helps us understand your use of our Platform.

4.2 Mobile apps may collect precise location data. You can adjust your device settings to disable this.

4.3 We may track content and software interactions on our Platform.

 

5. Cookies

5.1 We use cookies to improve our Platform, offer new services, and provide relevant content. Cookies may be linked to your personal data and usage patterns.

5.2 You can refuse cookies through your browser settings, but this may limit functionality.

 

6. Use of Information

6.1 We may use your data to:

• Process transactions and manage your account.
• Respond to requests and communications.
• Enforce terms, ensure safety, and comply with laws.
• Conduct research, marketing, and development.
• Facilitate customer service and audits.
• Handle business transactions.

6.2 We may access and disclose your data if required by law or for other specified reasons.

6.3 Additional purposes will be disclosed at the time of consent.

 

7. Data Protection and Retention

7.1 We implement security measures to protect your data, though absolute security cannot be guaranteed.

7.2 Personal data will be retained as required by law and destroyed or anonymized when no longer needed.

 

8. Data Disclosure

8.1 We may share your data with:

• Subsidiaries, affiliates, and platform users.
• Service providers and partners.
• Government authorities and entities involved in business transactions.

8.2 We may share statistical data with advertisers.

8.3 We may use your data without consent if permitted by law.

8.4 We use YouTube's Livestream feature subject to Google's Privacy Policy.

8.5 Users handling others' data must comply with Privacy Laws and allow data removal if requested.

8.6 Sellers must use buyer data only for transactions, protect it, and report breaches.

 

9. Children's Information

9.1 Our Services are not for children under 18. We do not knowingly collect data from them. If we do, we will delete it and close their accounts.

 

10. Third-Party Data Collection

10.1 We use Google Analytics for Platform analysis. Google may use and transfer data as described in their privacy policy.

10.2 Third-party applications linked to our Platform may access your data. Review their policies separately.

 

11. Security and Third-Party Sites

11.1 We strive to secure your data but cannot guarantee absolute security.

11.2 We are not responsible for third-party sites linked from our Platform.

 

12. Data Transfer

12.1 Your data may be transferred and processed outside your country in accordance with privacy laws.

 

13. Access, Correction, and Consent Withdrawal

13.1 You may withdraw consent or request deletion by emailing help@xoobay.com. Note that this may affect your use of our Services.

13.2 You can access or correct your data through your account settings or by submitting a written request. We may charge a fee for processing these requests.

 

14. Contact Us

14.1 For questions or concerns about our privacy practices, contact us at info@xoobay.com.

Last modified: August 20, 2024