
For Merchants
Merchant Compliance & Risk Control Policy1. PurposeThis policy outlines the compliance and risk control requirements for all merchants operating on the XOOBAY cross‑border e‑commerce platform. It

For Buyers
Refunds & Dispute Resolution Policy1. Refund Policy1.1 Processing Timeline Once a refund request is approved, the funds will be processed and returned to the original payment method within 7–14 bu

For Regulators
Financial Management & Settlement Policy1. PurposeThis policy sets out XOOBAY’s financial management and settlement standards applicable to secondary merchants and suppliers. It is designed to ens